> For the complete documentation index, see [llms.txt](https://docs.swiftproxy.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.swiftproxy.net/faqs/payment-problem/i-paid-for-the-wrong-plan-what-should-i-do.md).

# I paid for the wrong plan, what should I do?

If you accidentally purchased the wrong plan, don’t worry — we’re here to help.

* **For Residential Proxies**: Bandwidth is usage-based and does not expire, so there’s no need to switch plans if your order is still active.
* **For Static (ISP) Proxies**: If the assigned IP address doesn't match your intended location or configuration, please contact our **live support** to request a proxy replacement.

Need assistance? Reach out via **<contact@swiftproxy.net>** or speak to our **live support** team for immediate help.