> For the complete documentation index, see [llms.txt](https://docs.swiftproxy.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.swiftproxy.net/faqs/payment-problem/do-you-offer-refunds-or-trials.md). # Do you offer refunds or trials? #### Refund Swiftproxy does not offer refunds once the proxy has been used.​ For Static (ISP) Proxy, if the assigned proxy doesn't match the one that's purchased, feel free to contact us at ** or reach out to our *live support* to switch the proxy address. #### Trial A free trial is available for new users — contact support to activate it.